Dove Healthcare strives to provide the best service in a friendly, warm atmosphere. We treat residents and visitors with respect and courtesy. Our staff is expected to be friendly and helpful at all times. The following Code of Conduct outlines our expectations for all of our employees. It identifies our four core values: Trust, Respect, Communication, and Teamwork.

In order to meet and exceed our vision and create a positive working culture at Dove Healthcare, each of our employees personally commits themselves to continually enforcing and adopting the following attitudes and behaviors that support our desired culture:

1. I will take personal responsibility for my actions, behaviors, and appearance to present a positive role model to myself and to others.

2. I will work at developing a culture of trust and respect by acknowledging each employee in a positive manner, by listening to each other's ideas and concerns, by recognizing each other's efforts and contributions to Dove Healthcare, by keeping my agreements and promises and by showing support of team members to other team members. If I have a problem with a team member, I will only address the concern to that team member, not to anyone else.

3. I will listen, acknowledge, and contribute through ideas and solutions, to the best of my ability, so that the workplace at Dove Healthcare will be productive and proactive.

4. Should internal conflict occur, I will utilize my communication skills to listen, to understand, and to resolve the conflict toward a “win-win” solution.

5. I will be genuinely concerned about each team member's professional welfare by doing what I can to help each other succeed and grow and I will share in the excitement of their accomplishments.

6. I will communicate in a manner so that others will know they can believe, depend, and count on what I say. I will be consistent, frank, tactful, straightforward, assertive, open, and honest with those whom I communicate. I will give feedback when appropriate and I will ask the same honesty and openness from my team members.

7. My behaviors will be proactive and my attitude will be open to suggestions and to change.

8. I will demonstrate pride and a sense of ownership in my role at Dove Healthcare; I will work with all my team members to show we are committed to the vision and purpose of Dove Healthcare.

9. I will work as part of a holistic team; I recognize all Departments need to work together in order to achieve the vision and goals of Dove Healthcare. My job focus will be on achieving success inter-departmentally throughout Dove Healthcare, not just in my singular Department.